Q. Is your work guaranteed?

A.   Yes! Every job we do is backed by our Risk-Free 100% Money Back Guarantee! You are hiring us to eliminate your termite or pest problem! If we are not successful.....we have not earned our money......period!  If you are not happy with our work in every way we will return and treat again for FREE until you are satisfied or we will refund 100% of your money....on the spot!  I take all of the risk out of doing business with me! If your not happy..... you don't pay! It's that simple!

Q. How do I know if I need a professional exterminator?

A. It depends on the type of problem you have and your knowledge of the proper use and storage of pest control materials. If you have no experience in the application and use of these materials your application will probably not be successful and through misapplication could possibly even be dangerous to you and your family. Additionally, you will spend time and money and your problem will persist. Our pest control professionals are thoroughly trained in the application of these materials. We use only the safest materials available and exercise great caution in their use! It is very important that the proper material be used, in the proper amounts, in the proper location. Our technicians are thoroughly trained and are tested and certified by the State of Tennessee. They know what material to use, how much of it to use, and where to apply it. Additionally, most of us are very busy. It is difficult for a homeowner to remember to treat their home on a regular basis to prevent a problem. We use computer scheduling! We never forget to come to your home on a systematic basis and make sure you never see another bug!
With us you will have absolutely safe, hassle-free service every time.

Q. How long will I have to leave my home?

A. You will not have to leave at all! The materials we use are odorless, and are extremely safe. We only make crack and crevice application, where the bugs live and breed, so you and your family are not exposed to anything even slightly dangerous. I carefully research all materials before I use them. If there is even a slight chance that a material may have a health concern I do not allow it to be used!  The health and safety of my clients and my employees is my top concern!

Q. Do I have to be home when my service is performed?

A. No! We have a number of service programs that do not require your presence. We also have a number of clients that give us keys to access their homes. It is entirely up to you! Our service technicians always call well ahead of time and schedule your appointment, they are very flexible, they will work hard to find a time that is convenient for you. With our exterior perimeter treatment we come to your home at a pre-designated time and make the application, we then leave a service ticket on your door to alert you that the service has been performed. We make it as easy and convenient as possible for you to have a pest-free home !

Q. If I have pest problem between service visits, what do I do? 
You simply call our office and we will return as soon as it is convenient for you! We take client satisfaction very seriously! Our company policy is, that each call for extra-service must be returned and an appointment scheduled within 30 minutes after the technician receives it. He will set a time to come and eliminate your problem usually the same day as your call. Our commitment is for 100% of our clients to be 100% satisifed!